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Orders are prepared within one to two working days. Transit time then depends on the destination and the service chosen at checkout.

Write to us as soon as you can. If the parcel has not left us, we will amend or cancel it. After dispatch, use the 14-day cancellation right.

Email us with your order number and we will send return instructions. Full detail is in our refund and returns policy.

We ship to the destinations listed at checkout. Import duties may apply on arrival and are payable by you.

Photograph the packaging and the item before unpacking further, then send us the pictures. We arrange a replacement or a refund at our cost.

One year against manufacturing defects from the date of delivery, on every product.